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Privacy Policy

Last Updated: January 2026

1. Introduction

ARC HOST PTY LTD (ABN 11 664 411 689), trading as ARC DATA ("we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, email address, telephone number, business name, ABN, and billing address
  • Payment Information: Credit card details (processed securely via our payment providers)
  • Usage Data: Information about how you use our website and services
  • Device Data: IP address, browser type, operating system
  • Cookies: We use cookies to enhance your experience

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments and questions
  • Comply with legal obligations

4. Disclosure of Your Information

We may share your information with:

  • Service providers who assist in our operations
  • Payment processors for transaction processing
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information, including encryption, firewalls, and secure data centres. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: 1300 100 440
  • Address: 6 George Street, Blackburn, VIC 3130, Australia

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.